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Swindled monthly, dropped from ACP program 3 times..

1.8
Metro by TMobile - Swindled monthly, dropped from ACP program 3 times..
Metro by TMobile - Swindled monthly, dropped from ACP program 3 times..
Metro by TMobile - Swindled monthly, dropped from ACP program 3 times..
Metro by TMobile - Swindled monthly, dropped from ACP program 3 times..
Metro by TMobile - Swindled monthly, dropped from ACP program 3 times..
I've applied and been approved for the ACP program three times now. A manager at the Metro corporate store here in Austin keep telling me that I'm going to have to reapply. I already have my confirmation number, and now I've had it three times, but I was dropped again...
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#4387405 Review #4387405 is a subjective opinion of poster.
Location
Austin, Texas
Cons
  • Scam every month with the acp its already in a lawsuit
Loss
$64
Preferred solution
I would like my service to stop getting dropped. I would like the ACP scam to quit.

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Verified Reviewer New Reviewer

Poor Hotspot service & no Refund

1.7
Metro by TMobile - Poor Hotspot service & no Refund
Update by user Mar 21, 2023

Location isMetroPCS6819 San Pedro Avenue, San Antonio, TX 78216, US

Original review posted by user Mar 21, 2023
Metro By T-mobile service. I bought a hotspot to use for a month while in our travel trailer. The Hotspot service was poor even though I had almost all bars on receive. There were many dropouts and...
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#4453515 Review #4453515 is a subjective opinion of poster.
Location
San Antonio, Texas
Pros
  • Price is good
Cons
  • Customer service & hotspot service is poor
Loss
$79
Preferred solution
Full refund

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Verified Reviewer New Reviewer

***

Im not understandin why i bought a phone online and still cant access my service due to a lack of paying attention to what sim card was sent to me please if someone with actual help ive called metro customer service multiple times and visited a store with a very rude manager. 272444****
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#4451209 Review #4451209 is a subjective opinion of poster.
Location
Pottsville, Pennsylvania

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Verified Reviewer New Reviewer

Transfer Pin

Giving me problems All I need is the transfer pin.Can't see anything on my phone screen. The representative insistent on sending codes I can't see the screen. When I ask to send the code to my husband's phone, it's a problem, it's not a metro phone number.When I ever get the new phone and the new server. As long as I pay my bill monthly

User's recommendation: Transfer is a problem.

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#4443831 Review #4443831 is a subjective opinion of poster.
Location
Houston, Texas

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My phone has not worked for two days

My phone is not work for two days and I cannot find my phone is not working in metro does not answer the phone. They act like theres no such thing as customer service and answering the damn phone. What is this?
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#4442378 Review #4442378 is a subjective opinion of poster.
Location
Antioch, California
New Reviewer

Need my phone to be off restriction so i can use qlink

I had applied for free phone service through qlink and my application was approved. I have my new Sim card. I am just trying to get ahold of metro pcs to turn off my restrictions to my device so my Sim card through qlink can work and I can make my calls. So far no luck.
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#4441882 Review #4441882 is a subjective opinion of poster.
Preferred solution
I just need.my device off restrictions so I can use my device through qlink
New Reviewer

I would to keep my phoce number so I haven't made the payment

So my phone was cut off for none payment would Erin if can still made the payment because I would like to keep my number please help on the
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#4437836 Review #4437836 is a subjective opinion of poster.
Location
Riverdale Park, Maryland

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I lost my metro phone and what it discontinued.

I thought I lost it .Maybe some one stole it. I don't know but please cut it off, all of my information is in there.
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#4437294 Review #4437294 is a subjective opinion of poster.
Preferred solution
Another phone upgraded

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Verified Reviewer New Reviewer

Resolved: Desbloqueo

Update by user Mar 14, 2023

Company fixed the issue and I have been provided with settlement agreement.

Original review posted by user Mar 14, 2023
Buenos días como esta. Mi nombre es Martha sofia. El motivo es desbloqueo. Este teléfono lo compre en estados unidos. Pero en éstos momentos estoy en Colombia. No pude estar mas tiempo alla por motivos de legalidad. Hoy se me cumple el corte. Me dijeras que me comunicara con ustedes para poder hacer el desbloqueo del teléfono. Les agradezco su colaboración. Gracias
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ID
#4435533 Review #4435533 is a subjective opinion of poster.

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